Privacy Policy

Effective Date: June 20, 2023
Updated October 27, 2024

St. Pete Shopping Company LLC (“us”, “we”, or “our”) has created the following Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of personal data when you use our website and/or services and the choices you have associated with that data.

As we continue to develop our website and take advantage of technologies to improve the services we offer, this policy is likely to change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

If you have any questions about this policy, you may contact us by email or telephone. Contact information has been provided at the bottom of this page.

1 – WHAT PERSONAL INFORMATION WE COLLECT
In Short: We, and our payment processors, collect the following personal information that you provide when you use our website and/or services:

Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Payment Data: Necessary payment data is collected when we process your Shopping App order or when you pay your invoice. All personal information that you provide to us must be true, complete, and accurate and you must notify us of any changes to such information. All payment data is stored by our payment processors and you should review their privacy policies and contact the payment processor directly to respond to your questions. Shopping App payments are processed via Stripe (view Stripe’s privacy policy here), and Non-App Orders are processed via Square (view Square’s privacy policy here).

2 – DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: No, we do not share your personal information. We only use your personal information for legitimate business purposes (to provide our shopping and delivery services to you) and to provide analysis so we can improve our business.

We may use your personal information for these purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To send you marketing and promotional correspondence about our Service
To monitor the usage of our Service
To provide analysis or valuable information so that we can improve our Service
To detect, prevent and address technical issues.
We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our sites, products, services, marketing, and user experience.

You can opt-out of our marketing materials at any time by emailing Stacey@St.PeteShoppingCompany.com

3 – STORAGE & TRANSFER OF PERSONAL DATA
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

4 – COOKIES & HOW WE USE THEM
In Short: We may use cookies and other tracking technologies to collect and store your information.

A cookie is a small piece of information sent by a website that your computer’s browser saves on your hard disk. It holds information a site may need to interact with you and personalize your experience. Cookies help us personalize your experience and help us provide a better online experience for website visitors.
Most web browsers are set to accept cookies by default. If you prefer you can choose to set your browser to remove cookies and reject cookies.
Although cookies can be used by a website to recognize you, that does not necessarily mean any personal information is stored in the cookies. We do not store personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and securely.

5 – HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us. When you have no ongoing legitimate business needs to process your personal information, we will either delete it or anonymize it or if this is not possible (because your personal information has been stored in the backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6– HOW WE KEEP YOUR INFORMATION SAFE
In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we collect online.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

7 – DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using our Sites, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we have collected from children under the age of 18, please contact us immediately at Stacey@StPeteShoppingCompany.com.

8 – WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change or terminate your account at any time.

If you are a resident of the European Economic Area and you believe that we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact information here.
If you would like to review or change the information in your account or terminate your account, you can contact us at Stacey@StPeteShoppingCompany.com with the subject line “deactivate account”. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer you can choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies, or reject cookies, this could affect certain features or services of our website.
Opting Out of Email Marketing: You can unsubscribe from our marketing emails list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us at Stacey@StPeteShoppingCompany.com. You will then be removed from the marketing email list, however, we will still need to send you service-related emails necessary for the administration and use of your account.

9 – UPDATES TO THIS PRIVACY POLICY
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10– HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or comments or if you want to remove your contact information from our database, you may email us at Stacey@StPeteShoppingCompany.com or by postal mail at:

St. Pete Shopping Company
1030 15th Ave S.
St. Petersburg, FL 33705

What Our Clients Have to Say

Kara D.

Hands down the best shopping service I have used! Very communicative and always gets what I need!! Highly recommend!!

Audrey P.

We used Stacey's service for the first time today and will definitely be return customers. Her communication is unmatched and her desire to deliver the highest quality items is clear. Stacey and St. Pete Shopping Company was a bright spot in my college student's stressful week. Thank you!

Denise

St. Pete Shopping is a great service owned and operated by 2 fantastic people Stacey Ward and her daughter. Right after Milton struck, Stacey went out of her way to bring me a cooler full of frozen water bottles to help keep my food cold and asked if she could help me in any other way.Thursday 10/31, with last minute notice, she ran an errand for me. She is a class act. I recommend using St. Pete Shopping for all your shopping needs and/or errands.

Lori J.

Perfect for Vacationing visitors! We visit Madeira Beach every April and stay in a vacation rental with our 2 kids. As part of my packing process, I always put in an order for Stacy so that our rental is stocked with all the groceries we need for our week and it's one less thing we need to worry about after flying all day with kids. Stacy often goes above and beyond, visiting multiple stores to make sure we have the specific items we requested. And more than once she has been able to remind me of items I've forgotten on my list that are super helpful for the trip! She even helps us with kids activity suggestions in the area! If you are visiting the area for vacation, I highly recommend giving Stacy a call and treating yourself to a fully stocked kitchen for your vacation.

Allison M.

Stacey, the owner AND a shopper for St Pete Shipping Co., is the absolute BEST!! This woman consistently goes above and beyond for her clients. If you need it she will find it and deliver it to you! It doesn’t matter what it is. She has been a tireless worker and supporter since Hurricane Helene blew through our area devastating lives and property. If you take a glance at her company FB page you will see evidence of her dedication to not only her clients but her community at large! Small business at its best!!

Lauri D.

Stacy is amazing, very communicative with clients. Always sure to get just want the client wants. If there is a sale on something she let's the customer know so that they may take advantage of sales. She will travel MUCH further than anyone else and will shop PLACES others won't. Every customer is treated like family. This woman spends everyday, almost ALL day to care for her family of customers.Seeing this post just makes me sick !!!And who says "cringe" besides a teenager who doesn't even know about shopping or costs cause mommy does that for them. I would recommend Stacy and her daughter to anyone and everyone. I personally couldn't do the job she does, and I'm a giver and a people pleaser... lolPlease, if you need anything Stacy is your girl!!!

Curt Z.

I am not sure what is wrong with this person Marlene. Who uses words like cringe in a review? What is she 14? Stacy is a great shopper and goes the extra mile to take care of her longtime customers as well as her new customers. She is kind, courteous and makes sure to check with her customers on their wants and needs.

Jenn

Stacy is our favorite shopper. She’s always gone above and beyond. She knows exactly what we want and if the store doesn’t have it, she will ask or go to another store. Can’t say enough positive praise for Stacy and her team!

Jeffery-Melissa R.

My daughters attend college there and it’s hard to always have delivered items you need to help them especially if they are sick or can’t come home for holidays. St. Pete Shopping Company will pick up items and food that other companies are limited to do. It’s a great assurance that my girls are taken care of.

Julia M.

My husband and I love using St. Pete Shopping Company! Stacey is efficient, communicative during the shop, and saves us time and stress!

Mark J.

This company has helped us in so many ways, going above and beyond delivering pet food to Hank’s Bark Box free of charge for those that want to make donations but have no way of getting those donations to us.Thank you VERY MUCH St. Pete Shopping Company!!

priscilla T.

Stacy is a great communicator, always pays attention to detail, and has never delivered my stuff late. She appears to know every local grocer on a personal level and has hunted down things for me that I couldn’t find myself. I fully trust Stacy and her team with my shopping 👍🏻

Laura M.

I totally recommend Stacey she’s awesome and goes over and beyond to get all requested items.

C. B.

Stacey’s overall level of service wonderful! Her communication about substitutes is quick and her suggestions are spot on if something is out-of-stock OR if the stock is poor quality. For example, if I’ve ordered a bag of red grapes but all options look old and the green grapes look amazing and fresh—she asks if I want to switch. Her attention to detail is impeccable. She selects the freshest produce, flowers, etc., and I’ve noticed it tends to last longer than perishables that some other shopping services sometimes bring me. She also lets you know when there is a BOGO so you can benefit from it!

Victoria C.

We just want to say an extra big thank you to Stacey Ward, Caylee Ward and St. Pete Shopping Company. Although we know you had other clients that you shopped for and helped today, we have to say we felt like we were taking up most of your time and efforts today. We would have not eaten, had medicine or for that matter, toilet paper, without you.First off, thank you for that wonderful and really hot Roasted Chicken from Sprouts. I can’t say thank you thank you thank you enough. We not only had the chicken for lunch but I made a quick easy Chicken Casserole for dinner. We will be putting those pork chops you brought us in the Crockpot tomorrow to go with those Mashed Potatoes you also brought. And, of course we will be having banana popsicles for dessert.Lastly, thank you for going to the pharmacy to pick up meds and also for the cough syrup.You are the best there is at everything you do. I just want the whole world know that even though you did all these things today, neither did you nor did we take the chance of coming face to face to get you sick. You are way too important to everyone down here to get sick or to carry our flu bug to someone else.Stacey, God loves you and Caylee and so do we. You are a true blessing to those you serve!

Barbara B.

Fantastic customer service. Meticulous attention to detail. As a small business owner, they provide a incredibly valuable experience.

Greg R.

Stacy is top-notch. Her attention to detail and inclination to go the extra mile for her clients is truly second to none. Stacy makes it her business to build relationships, not only with her clients, but with the grocery store managers, to ensure that customers’ needs are being not only met but exceeded. I highly recommend Stacy and St Pete Shopping Company!

Grace W.

Always cares about you and what you need and is very dedicated to making sure you get the best deal

Tara

Stacey is super helpful. She is a wonderful shopper, who knows my lists and preferences. I really appreciate having someone I can trust shop for me when I can’t get to the store that day.

Debbie W.

Stacey Ward and her daughter have created a caring business that will effectively and efficiently take care of all of your food shopping and errand needs. You’re a name to them and not a customer number. And, they pass along BOGO and other savings to you where the big name corporation services do not. Support local business owners!

Sue R.

Stacey and S. Pete Shopping Company is by far the most professional, conscientious, compassionate shopping service I have EVER dealt with! They came into my life just when I needed them most. They are so very dependable and I will use them as long as I am able. Do not hesitate to give your shopping needs to this excellent woman owned company. You will not regret it!

Jennifer Lara G.

I absolutely love Stacey and her company. I’ve never been disappointed!!!

Antonio A.

Stacey went above and beyond, updating me every step of the shopping for a flower arrangement I needed to get out to my friend. 10/10 recommend

Paula O.

St Pete Shopping Company is an amazing LOCALLY owned AND FAMILY run business! My orders are always delivered on time and Stacey will shop at multiple stores to make sure that I get everything ion my list! Great comnuhication!

Bethany M.

St. Pete Shopping Co. is a dreamcome true for my family. Women-run, responsive, kind, and always go above and beyond. There are days with my health I just can’t move well enough to do my own shopping. The team has me covered and makes it so easy. They are great communicators and really care about their clients. I cannot recommend them highly enough!!

Adrian T.

St. Pete Shopping Company is incredible. Stacey makes sure that she is clear on the order, even sending photos if there are questions/options. She remembers the nuances of what you’ve ordered before and anticipates what you might have forgotten. Just amazing!

Rebecca W.

Stacey is the best! She always goes above and beyond, even checking multiple stores if one is out of something. Would recommend her shopping service to anyone! And it’s more affordable than competitors… Win-win!

Eileen D.

St. Pete Shopping Company is amazing. So much attention to detail on my orders. Perfect communication. On time delivery. They go the extra mile in customer service too. I won’t use any other shopping service ever again.

Eileen W.

Stacey is amazing! She became my preferred shopper in early 2020. She reliably provides excellent service and goes above and beyond to satisfy her client’s needs.

Vicki Starks C.

Stacey is the best! She shops like she is shopping personally so you know you are going to get the most thorough person possible buying your groceries. She is terrific!!🥰 so glad we bumped into each other one day. Your new customer, FU

Kristin N.

Stacey is the best! She’s thorough and punctual! Never skips a beat! So glad she started this locally! She’s a must use!!