St. Pete Shopping Company is a locally owned and family-operated small business and that means that client satisfaction is our number one priority. Read more about St. Pete Shopping Company here.
What is so special about St. Pete Shopping Company?
Ordering
How Do I Place An Order?
We offer two methods for placing orders:
Use our Shopping App on your smartphone, tablet or iPad. Learn more about Shopping App orders here.
Send Us A List via email, text, or phone. Learn more about Non-Shopping App orders here.
Do I Need A Smart Phone to Order?
Our Shopping App works on smartphones, tablets, and iPads. Our Shopping App does not work on computers.
Clients who do not want to order using our Shopping App can submit orders via email or phone. We can even pick up a handwritten list if that is easiest for you. Contact us for more information.
Do I Have to Use the Shopping App to Order?
No, you do not need to use our Shopping App to place an order.
You can end us a List via email, text, or phone. You can share a list from Alexa, Google, or any list-making app such as AnyList. We can even pick up a handwritten list if that is easiest for you.
I'm Visiting From Out of Town - What Happens if My Flight is Delayed?
If you are arriving from out of town, please be sure to contact us when you place your order to let us know.
We will reach out to you the day before your arrival and will coordinate with you on the day of arrival. If arrival is delayed, we can adjust the delivery time accordingly.
Our primary delivery area includes south Pinellas County, including St. Petersburg, Tierra Verde, Pass-a-Grille, St. Pete Beach, Gulfport, Town Shores, Treasure Island, and Madeira Beach.
Delivery is also available to other areas for an additional fee including Redington Shores, Indian Rocks Beach, Tampa, Clearwater, Dunedin, and Clearwater Beach.
There is limited availability for same-day delivery. If ordering via the Dumpling App, our availability is updated in real-time. If not ordering via the Dumpling App, please contact us to check same-day delivery availability.
Do I Need To Be Home For Delivery?
We do generally require someone to be present for your first delivery.
For subsequent orders, we offer contactless delivery to your front door.
Do You Offer Contact-less Delivery?
Yes, we do provide contact-less delivery.
We will leave your items at your front door or other location as specified by you.
Do You Deliver to Multi-Story Buildings (Apartments, Condo's, Dorms, Etc)?
Yes, we deliver to multi-story buildings.
If there is not an elevator and delivery is made above the 2nd floor, there may be an additional surcharge depending on the order size and weight of the order.
Pleasecontact usfor more information if you live in a multi-story building without an elevator.
Can You Deliver the Groceries Inside?
Yes, we can carry the groceries inside.
Please let us know in advance if you need inside delivery and if you need help putting the groceries away.
Do You Deliver to Tourists?
Yes, we deliver to tourists staying at local hotels, condos, and other rental properties.
We have created a special Tourist Shopping List for these shopping trips. Contact us for more information.
Where We Shop
We shop at all local stores. If you don’t see a store listed, reach out to us!
Communication with your Personal Shopper
Your personal shopper will be in contact with you prior to heading to the store and will communicate with you throughout the entire shopping time.
Out of Stock Items
We will do our best to obtain all items on your shopping list.
Unless you have specifically noted “no substitution” we will always use our best judgment and attempt to contact you about substitutions.
If you are not happy with a substituted item, please contact us within 12 hours for a replacement or refund.
Items We Do NOT Deliver
We do not deliver the following items:
Alcohol products
Tobacco products
Items weighing more than 50lbs (individual items weighing more than 20 lbs each may be charged an additional fees)
Shopping
Shopping
How & When Do I Pay?
Orders Placed with the Dumpling App For Dumpling App orders, a $20 hold will be placed on your debit/credit card when placing your order. When shopping is complete, your card will be charged the checkout total, plus our shopping fee, and tip if you preselected a tip percentage.
All Other Orders For all other orders, you will be sent an invoice when shopping is complete. The invoice will include the checkout total, plus our shopping fee. You will have the option to add a tip.
All orders must be paid before the shopper leaves the store. Orders will not be delivered unless payment has been received.
How is My Payment Information Protected?
Orders Placed with the Dumpling App When you place an order with the Dumpling App, you enter your payment information directly into the app. This information is securely stored and processed via Stripe. This means that neither your Personal Shopper, nor the Dumpling team have access to your card information.
All Other Orders For all other orders, you will be sent a Square invoice when your shopper is at checkout. Payment information will be securely stored and processed via Square. This means that your personal shopper will not have access to your card information.
Satisfaction Guarantee
Our Satisfaction Guarantee
In the unlikely event that you are not 100% satisfied with the service that we have provided and/or items that we delivered, we will do what it takes to make things right, including a refund and/or replacement of items.
We are here to answer your questions about our app, the ordering process, the services that we offer, the stores that we shop at, and anything else that you have questions about!
What Our Clients Have to Say
Jeffery-Melissa R. ★★★★★ My daughters attend college there and it’s hard to always have delivered items you need to help them especially if they are sick or can’t come home for holidays. St. Pete Shopping Company will pick up items and food that other companies are limited to do. It’s a great assurance that my girls are taken care of.Julia M. ★★★★★ My husband and I love using St. Pete Shopping Company! Stacey is efficient, communicative during the shop, and saves us time and stress!Mark J. ★★★★★ This company has helped us in so many ways, going above and beyond delivering pet food to Hank’s Bark Box free of charge for those that want to make donations but have no way of getting those donations to us.Thank you VERY MUCH St. Pete Shopping Company!!priscilla T. ★★★★★ Stacy is a great communicator, always pays attention to detail, and has never delivered my stuff late. She appears to know every local grocer on a personal level and has hunted down things for me that I couldn’t find myself. I fully trust Stacy and her team with my shopping 👍🏻Laura M. ★★★★★ I totally recommend Stacey she’s awesome and goes over and beyond to get all requested items.C. B. ★★★★★ Stacey’s overall level of service wonderful! Her communication about substitutes is quick and her suggestions are spot on if something is out-of-stock OR if the stock is poor quality. For example, if I’ve ordered a bag of red grapes but all options look old and the green grapes look amazing and fresh—she asks if I want to switch. Her attention to detail is impeccable. She selects the freshest produce, flowers, etc., and I’ve noticed it tends to last longer than perishables that some other shopping services sometimes bring me. She also lets you know when there is a BOGO so you can benefit from it!Victoria C. ★★★★★ We just want to say an extra big thank you to Stacey Ward, Caylee Ward and St. Pete Shopping Company. Although we know you had other clients that you shopped for and helped today, we have to say we felt like we were taking up most of your time and efforts today. We would have not eaten, had medicine or for that matter, toilet paper, without you.First off, thank you for that wonderful and really hot Roasted Chicken from Sprouts. I can’t say thank you thank you thank you enough. We not only had the chicken for lunch but I made a quick easy Chicken Casserole for dinner. We will be putting those pork chops you brought us in the Crockpot tomorrow to go with those Mashed Potatoes you also brought. And, of course we will be having banana popsicles for dessert.Lastly, thank you for going to the pharmacy to pick up meds and also for the cough syrup.You are the best there is at everything you do. I just want the whole world know that even though you did all these things today, neither did you nor did we take the chance of coming face to face to get you sick. You are way too important to everyone down here to get sick or to carry our flu bug to someone else.Stacey, God loves you and Caylee and so do we. You are a true blessing to those you serve!Barbara B. ★★★★★ Fantastic customer service. Meticulous attention to detail. As a small business owner, they provide a incredibly valuable experience.Greg R. ★★★★★ Stacy is top-notch. Her attention to detail and inclination to go the extra mile for her clients is truly second to none. Stacy makes it her business to build relationships, not only with her clients, but with the grocery store managers, to ensure that customers’ needs are being not only met but exceeded. I highly recommend Stacy and St Pete Shopping Company!Grace W. ★★★★★ Always cares about you and what you need and is very dedicated to making sure you get the best dealTara ★★★★★ Stacey is super helpful. She is a wonderful shopper, who knows my lists and preferences. I really appreciate having someone I can trust shop for me when I can’t get to the store that day.Debbie W. ★★★★★ Stacey Ward and her daughter have created a caring business that will effectively and efficiently take care of all of your food shopping and errand needs. You’re a name to them and not a customer number. And, they pass along BOGO and other savings to you where the big name corporation services do not. Support local business owners!Sue R. ★★★★★ Stacey and S. Pete Shopping Company is by far the most professional, conscientious, compassionate shopping service I have EVER dealt with! They came into my life just when I needed them most. They are so very dependable and I will use them as long as I am able. Do not hesitate to give your shopping needs to this excellent woman owned company. You will not regret it!Jennifer Lara G. ★★★★★ I absolutely love Stacey and her company. I’ve never been disappointed!!!Antonio A. ★★★★★ Stacey went above and beyond, updating me every step of the shopping for a flower arrangement I needed to get out to my friend. 10/10 recommendPaula O. ★★★★★ St Pete Shopping Company is an amazing LOCALLY owned AND FAMILY run business! My orders are always delivered on time and Stacey will shop at multiple stores to make sure that I get everything ion my list! Great comnuhication!Bethany M. ★★★★★ St. Pete Shopping Co. is a dreamcome true for my family. Women-run, responsive, kind, and always go above and beyond. There are days with my health I just can’t move well enough to do my own shopping. The team has me covered and makes it so easy. They are great communicators and really care about their clients. I cannot recommend them highly enough!!Adrian T. ★★★★★ St. Pete Shopping Company is incredible. Stacey makes sure that she is clear on the order, even sending photos if there are questions/options. She remembers the nuances of what you’ve ordered before and anticipates what you might have forgotten. Just amazing!Rebecca W. ★★★★★ Stacey is the best! She always goes above and beyond, even checking multiple stores if one is out of something. Would recommend her shopping service to anyone! And it’s more affordable than competitors… Win-win!Eileen D. ★★★★★ St. Pete Shopping Company is amazing. So much attention to detail on my orders. Perfect communication. On time delivery. They go the extra mile in customer service too. I won’t use any other shopping service ever again.Eileen W. ★★★★★ Stacey is amazing! She became my preferred shopper in early 2020. She reliably provides excellent service and goes above and beyond to satisfy her client’s needs.Vicki Starks C. ★★★★★ Stacey is the best! She shops like she is shopping personally so you know you are going to get the most thorough person possible buying your groceries. She is terrific!!🥰 so glad we bumped into each other one day. Your new customer, FUKristin N. ★★★★★ Stacey is the best! She’s thorough and punctual! Never skips a beat! So glad she started this locally! She’s a must use!!
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