FAQ – Shopping App

Download our shopping app here:  www.mydumpling.us/biz/st-pete-shopping-company 

Yes, you can use our shopping app on your smartphone.

Yes, you can use our shopping app on your tablet/iPad.

To login to your account on our Shopping App, a four-digit code will be sent to the phone number you used when you first set up your account. 

If you have any problems logging in, contact us and we will be glad to help@

After downloading the app and adding a payment method and delivery address, click the + symbol next to “Your List” or “Create a List” on the app’s home page.

You can scroll through the stores listed in the App or use the “Request a Store” feature to find other local stores that are not listed. 

 Refer to the Getting Started section at the top of this page for more help placing your 1st order, or you can text or call us at 727-893-8840 for more assistance. 

Yes, we can help you place your first order!

Contact us for more information.

When you select a store, you will first see the ability to write in an item. This is where you can create a shopping list and even upload photos of specific items to show your shopper the specific item you want.

Some stores, including Publix, have a catalog of product items. You can view the catalog by clicking on the magnifying glass in the bottom left corner of the screen.

If you have problems navigating the app or locating the catalog items, don’t hesitate to contact us for more assistance!

When you select a store, you will first see the ability to write in an item. This is where you can create a shopping list and even upload photos of specific items to show your shopper the specific item you want.

Some stores, including Publix, have a catalog of product items. You can view the catalog by clicking on the magnifying glass in the bottom left corner of the screen.

If you have problems navigating the app or locating the catalog items, don’t hesitate to contact us for more assistance!

The shopping app displays estimated prices, but you always pay the actual in-store prices at checkout. We apply all available store promotions, including BOGOs, weekly sales, and manager specials, when we shop your order.

Your final total is based on what is rung up at the store, not the estimated pricing shown in the app. You receive the original store receipt along with your order so you can see exactly what was paid in-store.

The product items on our app include a price estimate that is based on a national average price for the item. 

The price listed in our app is just an estimate – in the end, you pay the in-store price charged at checkout for every item purchased on your behalf. 

If you can not find the specific item that you are looking for, there are three ways you can add the item to your shopping list:

• Select a similar item – Make a note on that item, telling us what you are looking for. For example, if you want a quart of whole milk and you can only find the pint of whole milk, you can select the pint and make a note that you want either 2 pints or 1 quart of that item
• Write-in item to your list – You can include as much information as you want in the title and note about the item. You can also upload a photo so we know exactly what item you want.
• Text us photos if items you want – After you have scheduled your order, you can text us photos of additional items to add to your shopping list.

Our clients always pay the shelf price for all items purchased. 

If we discover an item on sale at the store, we will notify you so you can tell us to grab more! 

If we discover an item on your list that is buy two, get one free, or buy two, get one free, we will always let you know and grab the free products!