FAQ

St. Pete Shopping Company does not charge any annual or monthly membership fees for the services we provide.

Personal Shopping Services = 20% of checkout total, with a minimum charge of $15.

Restaurant Delivery Services = 20% of checkout total, with a minimum charge of $15.

General Errand Services = $15 per 15 minutes of time.

Orders Placed with the Dumpling App
For Dumpling App orders, a $20 hold will be placed on your debit/credit card when placing your order. When shopping is complete, your card will be charged the checkout total, plus our shopping fee, and tip if you preselected a tip percentage.

All Other Orders
For all other orders, you will be sent an invoice when shopping is complete. The invoice will include the checkout total, plus our shopping fee. You will have the option to add a tip.

All orders must be paid before the shopper leaves the store. Orders will not be delivered unless payment has been received.

St. Petersburg Shopping Compay does not have 

Orders Placed with the Dumpling App
When you place an order with the Dumpling App, you enter your payment information directly into the app. Dunpling securely stores this information and processes it via Stripe. This means that neither your Personal Shopper nor the Dumpling team have access to your card information.

All Other Orders
For all other orders, you will be sent a Square invoice when your personal shopper is at checkout. Payment information will be securely stored and processed via Square, meaning that your personal shopper will not have access to your card information.

Tips are always appreciated.

100% of tips go directly to your personal shopper.

St. Pete Shopping Company is able to shop at just about all local stores for our clients.

We are able to shop at the big-box stores, and we are also able to shop at small stores including your favorite neighborhood butchers, seafood markets, florists, and pet supply stores.

Yes, we can shop at multiple stores for our clients. This means we can shop at the big-box grocery store, the butcher, and the local bakery to find all the specific items on our client’s shopping list.

Additional fees may apply when adding additional stores to an order.

Yes, we do have the ability to shop for our clients at stores outside Pinellas County. 

Currently, we shop at Jamison B Dough Joe Bakery in Tampa and at Detwiler’s Farm Market in Palmetto.

We do not deliver the following items:

• Alcohol products
• Tobacco products
• Items weighing more than 50lbs (individual items weighing more than 20 lbs each may be charged an additional fee per item)

Yes, we can deliver prescriptions all local pharmacies and veterinarian offices.

Yes, we can deliver food and prescriptions from all local veterinarian offices.

We can pick up your Amazon returns (or other online retailers) and drop them off at the post office or UPS Store.

St. Pete Shopping Company offers a wide range of other general errand services, including dry cleaning drop-off and pick-up, post office runs, gift deliveries, and other tasks.

Yes! We offer pre-arrival grocery delivery and can stock your fridge, pantry, and countertops before check-in, so you walk into a fully prepared kitchen and jump straight into vacation mode.

Just confirm early access availability with your host, rental agency, or hotel, and give us their phone number, and we’ll take care of the rest.

Yes! We deliver before, during, or after your arrival. Need a midweek refresh of snacks, drinks, or sunscreen? We’ve got you covered.

No problem. We stay in close contact and can adjust delivery timing as needed. Delayed flight? Late check-in? We’ll work with you or your host to make sure your delivery is smooth.

St. Pete Shopping Company can deliver catering and meals from all local restaurants.

Our catering coordination for small event services allows our client to focus on the event while we take care of the food. We can even provide “Food Hostesses” at your eve

Yes, we do have the ability to shop for our clients at stores outside Pinellas County. 

Currently, we shop at Jamison B Dough Joe Bakery in Tampa and at Detwiler’s Farm Market in Palmetto.

Yes, we can pick up your catering platters and holiday meals.

We also offer limited delivery of fully cooked hot restaurant meals on Thanksgiving, Christmas Eve, and Easter.

Standard Delivery Zone Includes:
St. Petersburg, Tierra Verde, Pass-A-Grille, St. Pete Beach, Gulfport, Town Shores, Treasure Island, and Madeira Beach

Extended Delivery Available (additional fee may apply):
Redington Beach, Redington Shores, Indian Shores, Indian Rocks Beach, Belleair Shore, Clearwater Beach, Largo, Seminole, Pinellas Park, Dunedin, Clearwater, and Tampa.

If you’re unsure whether we serve your area, please don’t hesitate to reach out—we’re always happy to check and accommodate whenever possible.

We are available to shop for you 7 days a week

Regular delivery hours are 10 AM – 8 PM.

Same-day delivery is available in limited quantities. If you order via our shopping app, our availability updates in real-time. 

If you are not ordering via our shopping app, don’t hesitate to get in touch with us to check same-day delivery availability.

We do generally require someone to be present for your first delivery.

For subsequent orders, we offer contactless delivery to your front door.

Yes, we deliver to multi-story buildings.

If there is not an elevator and delivery is made above the 2nd floor, there may be an additional surcharge depending on the order size and weight of the order.

Please contact us for more information if you live in a multi-story building without an elevator.

Yes, we can carry the groceries inside.

Please let us know in advance if you need inside delivery and if you need help putting the groceries away.

Yes, we can help unpack the groceries, and and even put the cold stuff in the fridge and freezer!

Please let us know in advance if you need inside delivery and if you need help putting the groceries away.